COVID-19: Special Visiting Policy

For the protection of our patients and team members during the COVID-19 (coronavirus) outbreak, we are putting special restrictions in place for visitors to St. Louis Children's Hospital at this time. Please review the information below prior to your visit:

  • Visitors who are experiencing signs of illness (fever, chills, cough, sore throat, headache, body aches) cannot visit until they return to health
  • Two visitors are permitted for pediatric inpatients.  Only one visitor may be with the patient (and in the hospital) at a time.  
  • One visitor at a time is permitted for Emergency Department patients
  • Visitors under the age of 16 years are not permitted, including siblings
  • All visitors will be asked screening questions
  • Follow hand hygiene and any other protection that is needed for the patient 
  • Additional restrictions may apply in certain high-risk areas such as cancer, transplant and where patients have compromised immune systems

Thank you for your cooperation and understanding during these extraordinary times, as we make every effort to protect the health and safety of our patients, team members and visitors.

 

Badges

  • Visitors must obtain a visitor photo badge each day from either the first or second floor information desks to ensure patient and staff safety.

  • Visitors must wear their badges above the waist so they are visible at all times while visiting our patients.

Safety Precautions

  • Please do not visit if you or your child’s sibling(s) are sick with cold or flu symptoms, such as a runny nose or fever.

  • For the safety of our patients, you or your child’s sibling(s) may receive a quick health check upon arrival at the hospital.

  • For the infection control of our patients, no live plants or flowers are permitted in patient rooms or treatment areas.

  • Friends and family are welcome to send cards, mylar (foil) balloons and age-appropriate toys to patients.

  • Due to the potential for allergic reactions and choking, we cannot allow latex (rubber) balloons at the hospital. Latex balloon deliveries will not be accepted. We appreciate your understanding.

Contacting Patients

  • To call a patient in his or her room at St. Louis Children’s Hospital, call the hospital operator at 314.454.6000. Please provide the patient’s name and room number.  

  • To allow our patients to rest, no inbound phone calls are sent to patient rooms after 10 p.m.

  • To mail a package or send a greeting card or gift to a patient, visit our contact a patient page.

Cell Phone Use

  • Use of cellular phones is allowed in most areas of the hospital.

  • Certain areas may post signs restricting cell phone usage due to equipment interference. Please observe all signs.

Parking

  • Parking is available, for a fee, in the St. Louis Children’s Hospital visitor garage located directly across from the hospital. A covered walkway on the second floor connects the visitor garage to the main hospital.

  • Parking is free for parents, grandparents and clergy who are visiting inpatients. When you leave the building, you can obtain a parking validation ticket from a public safety officer in the first or second floor lobby or in the emergency room.

Tobacco Use

  • St. Louis Children’s Hospital is a tobacco-free campus. Smoking and tobacco products are not permitted anywhere on the grounds of the hospital.

  • A guest smoking shelter is available for visitors. The shelter is across the street from the hospital’s front entrance.